The global online economy is a huge game changer for both consumers and businesses, but not always in a good way. When auditing is performed well throughout the supply chain, everyone wins. When there’s a breakdown in this process, however, losers abound.
I love to browse on Amazon, not only to purchase things, but also to read reviews and determine which products people are happy or unhappy with before deciding on a purchase. It’s amazing how many times reviewers mention that the item described is different from what they actually received.
In this article we discuss how weak supply chain QC vastly increases costs and decreases customer satisfaction, but good auditing software solves this issue.