Country or Region: Ontario, Canada
Industry: Gaming & Licensing
Customer Profile: The Alcohol and Gaming Commission of Ontario (AGCO) is a Provincial agency, responsible for the administration of the Liquor Licence Act and the Gaming Control Act, 1992.
Business Situation: AGCO has responsibility for Inspecting and monitoring more than 20 casinos, charity casinos and slot operations at racetracks and charitable gaming events/facilities
Solution: Compliance Experts’ Compliance Checkpoint application provided the ability for inspectors to use mobile technology to carry out their inspections, and to create many different audit checklists. AGCO could host the web application within their secure firewall, providing the security needed for the compliance operation.
- Major increase in efficiency.
- High-quality reporting.
- Speed and responsiveness
“The system can be accessed simultaneously by any of our inspectors or managers anywhere in the province.
Management can review results without leaving their desks, and see live results while in discussion with inspectors.”
Manager, Business Systems Development and Support, AGCO
“The system has provided a major increase in efficiency, particularly in being able to report on compliance monitoring activities.
The applications ability to record and report on compliance issues has placed us in a leadership position amongst provincial government departments.
We have a high tech system that uses the latest technology and we are very impressed with the speed and responsiveness of the application.”
Director of Audit and Gaming Compliance AGCO
FOR MORE INFORMATION
For more information about Compliance Experts products and services, call +61 3 9545 1452 or visit the Web site at: www.complianceexperts.com
For more information about AGCO, visit the Web site at: http://www.agco.on.ca/