The public outcry following a string of avoidable incidents including building collapses, food and healthcare product contamination, heavy vehicle accidents and ferry disasters are causing regulators to invoke tough new laws to deal harshly with recalcitrant businesses and their directors.
Customer satisfaction is the lynch pin of a successful business regardless of the industry. There is no question as to the importance of providing an experience where the customer is happy with the process, service and outcome.
Being a Compliance Officer is a tough job, but one which places you in a privileged position in the hierarchy of your business. Ideally your knowledge and influence will span every facet of the organisation.
This article is the final point in our 10 Tips To Help Compliance Officers Better Manage The Growing Demand For Audits. The purpose of today’s article is help compliance officers, and the entire management team understand the value of, and how to, monitor and track audit outcomes. This is important to raise your profile and that of the compliance function, one of the most important things you can do is make data visible.
Timely communication is at the heart of an efficient compliance program. In your business, how are communications managed? Do you rely on your administrator to initiate emails and reminders to stakeholders? Do things sometimes slip between the cracks?
In this article we look at three compliance areas – audits, corrective actions and risk – and highlight the key events that typically give rise to communications with stakeholders. You will note that the type of emails share similar headings across all three areas, however the context differs in each case.
In the midst of constantly changing rules and regulations, the compliance officer is bogged down and under pressure to report swiftly.
Tools and processes are important when creating an effective compliance management program. Reliable, consistent outcomes drive confidence in the compliance system and in the methodologies and procedures implemented by the business.
Are you struggling to meet compliance, minimise risk, and keep up in a world where new regulations are imposed, by the thousands, every year?
Business owners and managers face the real threat of shut downs, fines and even jail for non-compliance, causing compliance officers, like you, more stress than ever before.
Are you feeling overwhelmed with trying to manage numerous audits and provide reports in a timely fashion? Are you feeling frustrated because you don’t have the tools you need to keep on top?
Finding the right talent to fulfill the role of compliance officer, to deliver the auditing requirements for your business, can be a challenge. You need to find someone who has the right mix of aptitude, skills, qualifications – and more importantly, experience in your industry, to deliver assurance to your business, customers and regulators.
To help you source the right compliance and audit management talent for your requirements this article shares the qualities you should be looking for at the recruiting stage.
Keeping up with the growing demand of audits is causing significant stress for many compliance officers across the globe. Brought about by new regulations covering virtually every business activity, stress levels are only going to increase unless software and processes help compliance officers keep on top of their game and optimise their time to produce meaningful reports to management.
Determining the scope of the audit is the third step, in our 10 part series on how compliance officers can better manage the growing demands for audits.